Delete your Locum account

In the app

1. Open Locum and sign in.
2. Go to the You tab, then Account & Security.
3. At the bottom of the screen, tap Delete my account.
4. Type your email address to confirm, and delete.

Your account is deleted straight away and you are signed out on every device.

Without the app

Email support@locum.to from the address you signed up with, asking us to delete your account. We will confirm it is you, delete the account within 30 days, and reply when it is done.

What is deleted

• Your name, email address, phone number, date of birth and address
• Your password and the Google or Apple sign-in linked to your account
• Your professional profile: bio, experience, qualifications, certifications, registration and practice numbers, availability, and emergency contacts
• Files you uploaded: profile picture, certificates, and any CV you imported
• The location and device details recorded when you checked in to or out of a shift
• Push notification tokens, saved searches, bookmarked shifts, notifications and feedback you sent us

What is kept

• Shifts you applied for or worked, timesheets and payouts. These are also the facility's business and tax records, so they stay, but are shown as “Deleted User” and no longer linked to your name or contact details
• Reviews you left or received, for the same reason, under “Deleted User”
• A log of emails we sent you, which expires on its own within 90 days

Deleting some of your data

You can remove parts of your profile without closing your account: edit or delete experience, qualifications, certifications and emergency contacts from your profile, and delete an imported CV under “Fill in from your CV”. For anything else, email support@locum.to. See our Privacy Policy for everything we collect and why.